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Quality Compliance Policy

Business Sense Associates are fully committed to continuously improving its processes and performance to ensure the highest levels of stakeholder satisfaction whilst also complying with all legal and mandatory requirements.

Business Sense Associates provides business support, training, mentoring and consultancy services to enable entrepreneurs start up their successful enterprises and to help existing businesses realise their growth aspirations. Business Sense Associates is recognised as the 'One stop shop' for business. The Company places particular emphasis on expertise, dependability, safety and service quality in providing these services.

The objectives of Business Sense Associates are to provide services that conform to the contract specification agreed with its clients, and to the regulations of all applicable authorities. To achieve these objectives it is the policy of Business Sense Associates to maintain an effective Integrated Management System that delivers a quality service covering all aspects of its contract guarding operations.

The determination of operational conformity to contractual requirements is made on the basis of objective evidence provided through the processes defined within criteria of our clients specifications and is supported by our operation procedures and policies.

Business Sense Associates recognises that the quality of its services depends on the everyday action of all those in its employment, and will ensure that management, supervision and operative personnel are fully conversant with the Company's objectives, as well as its procedures, through a training and education programme for employees at all levels within the Company.

The Quality Management System of Business Sense Associates adheres to the requirements of BS EN ISO 9001:2015. Its aim will be to achieve and maintain certification under this international standard as an individual firm of assessed capability. All employees of Business Sense Associates comply with these requirements, including all requirements covering health and safety, and legal and regulatory.

Business Sense Associates procedures and policies are mandatory and all Company employees must comply with the documented procedures. No deviations or alternatives are permitted without prior authorisation from the Managing Director.

Business Sense Associates commitment to the environment is demonstrated by working towards achieving ISO14001 Environmental Management Systems accreditation. The Company's environmental management system focuses on identifying, assessing, and controlling our aspects and impacts that may affect the environment. Our aim is to ensure that all stakeholders are fully aware of their environmental responsibilities by providing environment awareness training and various communications such as information bulletins, newsletters and the Business Sense Associates website.

Business Sense Associates is compliant to Health and Safety legislation, policies and procedures. Adherence to regulations is managed and monitored by the Managing Director following ISO 45001 Health and Safety standards. All stakeholders are fully aware of their responsibility for the health and safety of others by providing Health and Safety training and continuous communication such as newsletters, information bulletins and the Company Business Sense Associates website.

Business Sense Associates Quality Policy forms the framework for the development and implementation of its key business objectives. Objectives shall be based on the strategic aims of Business Sense Associates; they shall be measurable, achievable, realistic, and measured against the Company's targets to achieve customer satisfaction.

This policy is communicated by management, and is understood and implemented by all employees throughout the Company.

Award winning company with award winning staff

Business Sense Associates Ltd. Ltd Company number 08636013

Registered Office : The Business Centre, 1-5 Peniel Green Rd, Llansamlet, Swansea SA7 9AP